Fiona Horne You Deserve An Extraordinary Approach

With a proven track record in delivering exceptional results for her clients, Fiona is a high achiever, well known throughout the Hawke’s Bay community for her relentless attitude when it comes to striving for success. The lead agent of Team Horne, delivering an exceptional standard of client care is at the forefront of everything for Fiona. New Zealand Sotheby’s International Realty’s high support staff to sales associate ratio allows her the freedom to give total, undivided attention to the essential task of achieving the best possible result for her vendors.

Fiona is a firm believer that the only indicator of future performance is past performance. She built her real estate career upon more than two successful decades in sales and management roles at one of NZ’s top media outlets. Adding to those accolades are her recent awards as Number 1 Agent Hawke’s Bay & Central Region 2023, Number 1 Agent Havelock North Sales Associate (for the fifth year running 2019 - 2023), National Platinum and High Achiever 2023 awards. Furthermore, at the RateMyAgent Agent of the Year Awards 2024, Fiona was ranked as the Top Agent in Havelock North.

Our promise to elevate any home’s value to its maximum resonates with Fiona; when you enlist her to sell your home, you can feel confident you are working with a highly motivated and experienced salesperson who will work exceptionally hard to achieve the best possible price for your property

• Outram Road, Hastings Jesse and Maiken (Vendors)

  Great experience and great result. At every step in the process we found Fiona to be an excellent real estate agent who communicated well and strived for a good result. We could not recommend her highly enough.

• Te Mata Peak Road, Havelock North Tim and Liz (Vendors)

  We found Fiona a pleasure to deal with. She allowed us to still be ‘at home‘ in our property while it was on sale. She achieved the result needed while minimising the pressure of the process on us. We appreciated having adequate notice of visits and her relaxed but professional approach.

• Gordon Road, Hastings Kelly and Duncan (Purchasers)

  Always professional and extremely knowledgeable.
  This is our third experience buying and selling with Fiona. She is always professional, extremely knowledgeable and helpful with information. Would thoroughly recommend her services to anyone.
  

• Tauroa Road, Havelock North Tracey (Vendor's daughter)

  Great Agent - Very Happy Clients.
  
  We were honoured to have Fiona's care and guidance to sell our Family home. From the first meeting she had an impressive immaculate sartorial standard. Her attitude was always positive and huge attention to detail.
  She is a tireless Agent with many open homes to organise and produced a very pleasing end result for us.
  Many thanks for your professionalism Fiona, we would have no hesitation in recommending you.

• Matariki Avenue, Hastings Craig (Vendor)

  Gave great advice sold the house! Made a difficult job easy.

• Davis Street, Hastings Mike and Ana (Vendors)

  Incredibly approachable and friendly, Fiona has made what could be a stressful time and made the sale of our property as simple as we could have imagined. Incredible knowledge and guidance throughout and always kept us up to date with the process and answering our "silly" questions without any fuss.
  
  Thank you so much Fiona you are a legend :)

• Percy Berry Place, Havelock North Maureen (Vendor)

  Very impressed with Fionas performance. No problem suggesting her to others.
  
  Very impressed with Fiona. Very professional would suggest her to friend alike.

• Main Road, Clive Chris and Helen (Vendors)

  We found Fiona and her team exceptional from the first meeting until settlement. Fiona's advice proved wise and helped with a great outcome. We were out of town for the whole process but felt that Fiona and her team had everything under control and kept us well informed at all times. Fiona and her team were able to deal with all sub contractors and any issues that arose no matter the size. In the end, we felt we chose the right agent for the job. We have no hesitation in recommending Fiona to sell your house.

• Anna Lane, Hastings John (Vendor Trustee)

  If you read my review you will see why Fiona was an excellent agent for us.
  After first interviewing two agents, we found Fiona was confident that she could realise a good price for the property. The standard of workmanship that went into her initial presentation, covering both her and Sotheby’s experiences and business assessments, was well above that of her competitors. However, to achieve this, she is going to have to set herself a very high and professional standard.
  She demonstrated a sound knowledge of the market and a confident enthusiasm to move ahead with the job of acting as our agent, and truly representing OUR interests. Rather than being one of the many agents that shuffle between the vendor, and a possible purchaser, that may, or may not, have materialised out of the woodwork.
  Fiona had a current database of clients that eventually resulted in the house selling within a week. Despite having an interested client ready to go, she still pursued the market via two open homes, to tap into any new potential purchasers, that might still have been a benefit to us.
  Fiona was business like in her following up the buyer and keeping us in formed on progress.
  She had practical and inexpensive suggestions on how to best present the house for sale, and played an active part in helping us achieve this standard.
  Fiona worked diligently between the vendor and their solicitor, as the house was in a trust.
  We have had no concerns about the selling process and her professionalism through any, and all the stages of the selling process.
  Well done Fiona, and thanks again for charting us through what could have become stressful process.
  

• Percy Berry Place, Havelock North Mike and Ana

  Friendly and Incredibly Helpful
  
  Fiona went out of her way to help us with buying our dream home. Being friendly and knowledgeable she had an answer for all of our questions. Thanks so much Fiona you are amazing!

• Russell Robertson Drive, Havelock North Brendan and Kelly (Vendors)

  Professional, driven and working for the seller.
  
  Fiona's professional approach alongside knowledge of the market and gentle persuasiveness are all attributes that in our minds contributed to the great result she achieved for us in selling our home. Fiona worked hard behind the scenes to get go beyond our expectations in terms of results and has a great way of communicating with people from all different walks of life.

• Hikanui Drive, Havelock North Lesli (Vendor)

  I found Fiona acknowledged my indecisiveness and varying circumstances being fully supportive of any decision I made. I received direction, support, encouragement and made to feel I was her only client.
  
  I fully recommend her for her professionalism and her willingness to support me in all ways.
  
  I couldn’t be happier than to rate her as a highly valued agent.

• Riverslea Road South, Hastings Eddie and Kere (Vendors)

  Exceptional service.
  
  Fiona is well presented and very focused and backs herself 110%. Exceptional to deal with and puts everything on the table when communicating. She did us proud when she sold our home. Well recommended.

• Arataki Road, Havelock North Heather and Fred (Purchasers)

  Fiona went above and beyond when purchasing our property with her. She went out of her way to make the buying process smooth and seamless. I would happily recommend her to any looking for exceptional service.

• Riverslea Road South, Hastings Gemma and Andrew (Purchasers)

  Fiona is very professional and always prompt with replies with queries etc.
  The after sales support is fantastic with being able to get the keys early and the pizza delivery on the first night was so unexpected but was so appreciated with little mouths to feed. A++

• Percy Berry Place, Havelock North Katrina (Vendor)

  I would not hesitate to recommend Fiona to anyone thinking of selling. She has great market knowledge and made the whole process enjoyable. Thanks to Fiona my house sold in an extremely quick time which allowed me to take my next step, purchasing the next property. I will definitely be coming back next time I sell.

• St Georges Road, Hastings Renae and Aaron (Vendors)

  Our fabulous Fi! Punctual, diligent, honest and extremely supportive through the sale of our first home that we poured our love and time into. She respected all aspects of the exercise and we will be forever grateful! Her professional and genuine approach was just perfect for us! I would absolutely recommended Fi to anyone wishing to sell their home!
  Thank you Fi!

• Ritchie Place, Havelock North Amanda and Seth (Vendors)

  Fiona brought expertise and experience to the marketing and presentation plan of our house to sell. Her suggestions and helpful insight were vital to the successful sale of our property.
  Fiona was great to work with, understanding our needs and our position on value of our property.
  Fiona maintained great communication with us through the entire process ensuring we were kept up to date with information and kept in the loop.
  Fiona made the process easy and the successful outcome of the sale was due to her ability to skilfully work with the buyers we had to get a very satisfactory result.

• Frederick Street, Hastings Megan (Vendor)

  Fiona is such a professional and knowledgeable yet friendly and approachable agent. She took the time to understand what I wanted and was committed to helping me achieve my goals. Despite the constraints during the COVID pandemic, Fiona got my property sold within a tight timeframe for a price I was very happy with. Luck had nothing to do with it, Fiona kept working for me until the deal was signed, sealed and delivered - I wouldn’t hesitate to work with her again!

• Allenby Street, Hastings Kim and Mark (Vendors)

  We found Fiona to be professional, knowledgeable, informative, friendly and available whenever we needed her. We found that Fiona went the extra mile to answer our questions, and we had a lot, and to make the sale of our home go as smooth and as stress free as possible. Thanks Fi!

• St Hill Lane, Havelock North Lara (Vendor)

  Easy and effective. Fiona was excellent to deal with during the selling and sale process of my home. I was able to fully trust her knowledge and instinct and she achieved the perfect result for me.

• Fairview Place, Havelock North Molly and Hardie (Purchasers)

  Fiona is enthusiastic, competent and professional in her roll.
  
  She has successfully guided us through a lengthy process to find our "next step " home. Her persistence, communication skills and common sense attitude has made her easy to work with.
  
  We have appreciated her attention to detail and availability.
  We would have no hesitation in recommending Fiona's understanding and knowledge of the buying and selling process. Thank you Fiona.

• Allenby Street, Hastings Kate and Matt (Purchasers)

  Highly Recommend!
  Fiona was awesome to deal with! As first home buyers she was always available to answer any questions we may have and knew everything we needed to know about the process. She made it all seem super easy and was very quick & efficient. Thanks Fiona!

• Fairview Place, Havelock North Chris (Vendor)

  Fiona delivered a great result in a difficult market with COVID-19. Good communicator working hard for the vendor.

• Airini Road, Waimarama Guy (Purchaser)

  Great service from Fiona.
  Fiona was excellent, providing great information during protracted negotiations.

• Airini Road, Waimarama Peter and Fiona (Vendors)

  Fiona many thanks for the way you handled the sale of our beach house. Your energy and professionalism was amazing. We were so pleased to do business with you.

• Fairview Place, Havelock North Shaun and Tam (Vendors)

  Efficient, Enthusiastic and Honest.
  Fiona's approach to the sale and marketing of our property was nothing but professional at all times.
  We had a three week timeframe to sell our property, Fiona had the deal done in one week.
  We would highly recommend Fiona and the team at Sotheby's to anyone looking to get the best price for their property.

• Timoti Road, Waimarama Amber and Julian (Purchasers)

  Purchasing our first home in New Zealand was a new experience for our family and Fiona and her team were always available to answer questions and explain the process. She was available, very encouraging, upbeat, and thoughtful. We had a great experience.

• Hart Drive, Hastings Shaun (Vendor)

  To have an agent that is compassionate is an understatement - Fiona answers all questions, deals with all issues calmly and with professional ease. She did not get flustered as our settlement entered Covid 19 lockdown status, and we achieved a result that exceeded our expectations. Cheers Fiona - we thank you and wish you well.

• Timoti Road, Waimarama Jenny and Ralph (Vendor)

  Fiona is an excellent agent we loved working with her and would highly recommend her.
  Fiona was great to work with. We feel she worked very hard for us. She guided us to help us make good decisions and communicated very well through the whole process. We would not hesitate to recommend her to anybody who is selling their home. Thanks Fiona.

• Te Mata Peak Road, Havelock North Matthew and Alayna (Purchasers)

  So helpful and efficient.
  Fiona was there for us throughout the whole time of buying our first home. We are so happy with the whole process and result. Thanks Fiona!

• Te Mata Peak Road, Havelock North Deanna (Purchaser)

  Great communication.
  Fiona was very professional and helpful all the way through the purchasing process, I would highly recommend Fiona.

• Kopanga Road, Havelock North Samuel and Belinda (Vendors)

  Fiona was very professional and listened carefully to our brief. She came up with a range of strategies for sale and was always available to be contacted. Fiona understood the buyer we wanted and guided us carefully through the process to find our cash buyer. She was respectful and offered solid advice to get a clean sale with a cash buyer. We recommend Fiona highly.

• Ellison Road, Hastings Adam (Vendor)

  Fiona was always one step ahead of what needed to happen, she was efficient and made sure our property got on the market fast. We had constant contact throughout the marketing and sale process, I was able to focus on other things, trusting that Fiona was in control. Couldn't have asked for better. Thanks!

• Waitaha Place, Clive Gillian and MIchael (Vendors)

  Fiona is very professional and personable and gets the job done. You could not ask for more. Thanks Fiona.

• Tollemache Road, Hastings Amy and Adam (Vendors)

  Fantastic service and support.
  Fiona, worked patiently with us for a number of months whilst we were looking to purchase a larger property. Once we had purchased Fiona provided great advice and service to maximise our property given the short timeframe that we had. We would recommend Fiona to perspective sellers as a great down to earth and supportive agent.

• Kirkpatrick Place, Havelock North Rob and Michelle (Purchasers)

  Fiona is an exceptional real estate agent. All the little things that matter with a sale, she thinks about. We were impressed with her negotiation skills and her perseverance with our sale. We would not hesitate to recommend to others in the future.

• Whakatomo Place, Havelock North Chris and Heather (Purchasers)

  I have to say, right from the first time we met Fiona she made us feel relaxed, and delighted to be here in the Bay.
  She helped create a warm and welcoming environment at the 'Open Home' visit.
  Obviously the salesperson is there to act on behalf of the vendor, but we felt she was advocating for us as well as a potential purchaser. She was professional in all our dealings, and friendly in her approach at all times, the same could be said for her PA and the very helpful woman representative on Reception. Great teamwork Sotheby's (Havelock North Branch).
  We would gladly recommend Fi and her colleagues to would-be clients. I must not forget to mention your post sales support, when we needed it. Thank you very much.

• Raymond Road, Haumoana Heather and Taua (Vendors)

  Selling our home while living overseas and amidst a pandemic was a daunting prospect. After selecting Fiona, based on reviews just like this one, we felt reassured from the outset. Her knowledge of the market and selling expertise saw us market for three weeks and then be presented with five offers. Fiona managed disgruntled tenants, large numbers of interested parties, all sorts of extra requests for information, and ultimately achieved a great result for us. We can't recommend her highly enough.

• Middle Road, Havelock North Jen (Vendor's daughter)

  Fiona has recently completed the sale of my mother's home. Not only did she achieve a successful outcome, but provided invaluable support and understanding. This included executing a sales approach that balanced professionalism with careful and kind consideration of my mother's needs. I wouldn't hesitate to recommend Fiona as a Havelock North real estate agent.

• Russell Robertson Drive, Havelock North Trish and Graham (Vendors)

  First Class all The Way
  We weren't the easiest of clients, but Fiona's professionalism and proficiency guided us through what could have been a stressful time during Covid Lockdown. Her tenacious attitude and sincerity rewarded us with an exceptional sale of our property. We highly recommend Fiona & Sotheby’s for their first class real estate service.

• Kirkpatrick Place, Havelock North Joe and Abby (Purchasers)

  Professional and Determined
  Fiona was a good communicator, keeping us up-to-date at every stage of the sale process. We also appreciated her openness and tenacity to get the deal together.

• Kopanga Road, Havelock North Kate (Vendor's Daughter)

  Fiona was always honest and very open in her communication about the market and the sales process. She was always quick to respond and consistently went out of her way to work in with our needs when selling my mother’s home.
  We were grateful for her calm approach and support with the complete process and would not hesitate to highly recommend Fiona.

• West Road, Havelock North Gaenor and Andre (Purchasers)

  Fiona acts with the utmost integrity.
  From the outset Fiona listened to our needs, demonstrated her in-depth knowledge of the market, and communicated with us frequently throughout our search for a new home. This was both proactively and in response to any requests for information from us. Fiona acts with the utmost integrity and always follows through in a professional manner. We would have no hesitation in recommending her to anyone wanting to either buy or sell property. Thank you, Fiona, for your patience, your honest, reliable advice and your excellent communication.

• Percy Berry Place, Havelock North Carl and Jessie (Vendors)

  Easier than expected experience.
  We really loved dealing with Fiona. In a very stressful situation she was so calm and helpful. We had to find a house in Auckland before going unconditional on the sale of our house in the Hawke's Bay and Fiona put absolutely no pressure on us. She kept us informed on how the purchaser was feeling which was very helpful and kept us positive in our search. We highly recommend using Fiona for an easier than expected experience.

• Percy Berry Place, Havelock North Kirsty and Lennard (Purchasers)

  Outstanding Service.
  Fiona has been sensational throughout the purchasing of our new home. Her communication has been exceptional and her ongoing care right down to the pizza delivery on moving day has been outstanding. I would highly recommend her to any friends and family when buying or selling, her attention detail has made the process amazing. Thank you so much Fiona for finding our forever home and being there right throughout the process making it seamless.

• Russell Robertson Drive, Havelock North Kong (Purchaser)

  Amazing agent!
  Fiona was amazing all the way through our buying process and very transparent. She went above and beyond helping my parents on their journey. Thank you Fiona!

• Hunters Hill, Havelock North John (Vendor)

  Great Service From Fiona
  Fiona provided great options and advice on my sale. The Pictures were magnificent, the staged enhanced my varied spaces to the best advantage. Her overall professionalism was outstanding.
  Highly recommended.